Privacy Policy

Last updated: May 29, 2026

Introduction

S. Haley Brown Fine Watercolor & Stationery Suites ("we," "our," "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.paintbyhaley.com/, use our Services (“Services” meaning anything you purchase, any form you fill out, any product we create, goods sold, events, or commissioned project work), or make a purchase from https://www.paintbyhaley.com/, or otherwise communicate with us, as well as your rights in relation to that information. For purposed of this Privacy Policy, “you” and “your” means you as the user of the website/services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. By using our website, you consent to the data practices described in this policy. Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Information We Collect

The information that we collect and use varies depending on how you interact with us. Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

We provide this information to Squarespace, https://www.squarespace.com/, our online store hosting provider, so that they can provide website services to us.

Square space makes use of Stripe, a third-party service provider. We use Stripe as our payment processor, which will also collect payment information from you. You can read their privacy policy at https://stripe.com/privacy. As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience. Stripe may collect details relating to your purchase including tax codes for any items purchased. Stripe may also receive personal information and process it in accordance in their privacy policies.

We may collect and process the following types of information about you:

• Personal Information: Name, email address, phone number, postal/mailing address, billing address, payment confirmation, details relating to your purchase, and other identifiers by which you may be contacted online, offline, or via the mail.

• Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

• Shopping information including the items you view, put in your cart, or purchase

• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

• Technical Data: IP address, browser type, operating system, referring URLs, pages you viewed within this website, time/date of website engagement, timestamps, geography, website/button clicks, and other similar technical information.

• Usage Data: Information about how you use our website, interact with website pages, products, and services.

• Cookies and Tracking Technologies: This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses. These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data. Data collected through cookies, web beacons, and similar technologies are use to understand your preferences and improve your experience on our website.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, improve, personalize, maintain, and expand our website

• To understand and analyze how you use our website

• To develop new products, services, features, and functionality

• To send newsletters and e-mail campaigns

• To communicate with you, either directly or through the website, including customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

• To process your transactions and manage your orders

• To find and prevent fraud

• To comply with legal obligations and protect our rights

Proposals, estimates, quotes, and contracts

When you contact us or agree to a service, we collect information necessary to negotiate, draft, and execute the service agreement. This information may include your:

• Personal details regarding your project

• Business details

• Project information (project scope or specs)

• Personal information like e-mail, phone number, and shipping address

E-mail and news letters

• We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We provide your contact information to Squarespace, our email marketing provider, so they can send these emails on our behalf and help us manage our relationship with you.

• We may email you with messages about your order or account activity. For example, we may email you to tell you that you’ve made a purchase, your order has shipped, or your customer account has been updated. It is not possible to unsubscribe from these messages.

Sharing Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, including Squarespace (host website), Stripe (payment processor), and Google (form submission collectors)

• For Business: In connection with any sale of company assets, financing, or acquisition of all or a portion of our business to another company.

• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

• For Legal Requirements: If required by law or in response to valid requests by public authorities.

Security of Your Information

We use administrative and technical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure, and we cannot guarantee absolute security. Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.

• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

• Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.

• The right to manage communication preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

To exercise any of these rights, please contact us at: Contact

Use of AI

This website uses AI for website development and marketing purposes:

• To help generate written content like product details and descriptions

• To enhance website SEOs

• To write Alt Text content

• To help write e-mail campaigns

International

Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Children's Privacy

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and include date of the update at the top of the page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

• Visit this page on our website: Contact

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By visiting this page on our website: Contact